Frequently Asked Questions

The shape of each cake is defined by a wall of sweets such as jelly babies, marshmallows , or other soft sweets mounted onto cocktail sweets and pushed into a polystyrene base.  It’s up to you to choose the colour of the base e.g. pink for a girl, blue for a boy, etc., or any other colour you wish.  Please see the drop down menu with each cake.  Behind the wall of sweets, the void is filled with a variety of other delicious confectionery. After the top is decorated, the whole sweet cake and base is securely shrink-wrapped with strong transparent film.

Sweet cakes are a unique type of confectionery that combines various sweets and candies to create a delicious cake-like treat. They are made entirely of sweets, with no sponge or traditional cake base.

We used a wide range of sweets,approximately 120-150 varieties. The type of sweets we use are typically a jelly, fizzy, foamy and marshmallows (flumps) mix.

We do not use chocolate except at Easter and Christmas, but never in the summer and warm weather as they could melt,  Liquorice, as this taints the whole cake and also any hard boiled sweets as they can become very sticky. No sweets which contain nuts such as chocolate peanuts and brazils.

Sweet cakes are generally not suitable for individuals with dietary restrictions or specific dietary needs. Please check the product descriptions or contact us for more information.

Our cakes do contain Gelatine (Beef & Pork), so are not suitable for vegetarians. Sweets without gelatine tend to be too hard to form the outer wall of the cake as they have to be placed on sticks.

Absolutely! You can choose the specific types of sweets you want to be included, or not, in your cake, any colour schemes you may like, or discuss any specific requirements by contacting us.

Sweet cakes should be stored in a cool, dry place away from direct sunlight. It is best to keep them in an airtight container or wrap them tightly with plastic wrap to maintain freshness once opened.

Sweet cakes have a shelf life of approximately 6 months if stored properly and unopened.

We require 7 working days notice as all the cakes are made to order by hand and then they have to be delivered. Delivery usually takes 3 to 4 days from the time it leaves us. However at busy times such as Christmas delivery can take longer so as much notice as possible is appreciated.

Yes, you can add a message of your choice when you checkout. We’ll write a little note for you and include it with your cake.

Certainly! Our sweet cakes make fantastic gifts or centerpieces for special occasions. Anything from Birthdays through to Halloween we have a sweet cake for it! You can place an order for a specific date and include any personalized messages or special requests during the checkout process.

Yes, we offer shipping and delivery services for our sweet cakes. The cost of these services may vary depending on your location. During the checkout process, you can choose your preferred delivery option. Please note we only deliver sweet cakes by post within the UK.

Yes! Simply select your preferred date to arrive by during the checkout process. Please note that our products are handmade and take time to make! So there is a 7 working days lead time from point of order till delivery.

Delivery cost for all sweet cakes is £3.99 per parcel.bParcels with the following postcodes will now carry a surcharge of £3.00 as they are classed as remote or ‘over water’ so delivery will be £6.99. PO30, BT, AB31 to AB56, IV1 to IV56, IV63, KW1 to KW17, PA20 to PA78, PH4 to PH50, TR21 to TR25, HS, IM, GY, JE, KA27, KA28, ZE1 to ZE3.

Please see our delivery page for all the details and advice.

We take great care in packaging our sweet cakes to ensure they arrive in perfect condition. However, if your sweet cake arrives damaged, please contact us immediately with photos of the damaged cake, and we will assist you in resolving the issue.

Yes, you can add a message of your choice when you checkout. We’ll write a little note for you and include it with your cake.

Yes you can. When you checkout, select ‘local delivery’ and you will not be charged for delivery.

We will let you know when you order is ready for collection from our shop. The address is:

Cotswold Sweet Shoppe
25 High Street
Chipping Norton
Oxfordshire
OX7 5AD

+44 01608 670406

We strive for customer satisfaction. If you are not completely satisfied with your sweet cake, please contact us within 48 hours of delivery, and we will do our best to resolve any issues or offer a suitable solution.

If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that if your order has already been prepared for shipping, cancellation or modification may not be possible.

You can reach us by emailing sales@hamptonssweetcakes.co.uk or by calling us on 01608 670406.

We are now based at Cotswold Sweet Shoppe in Chipping Norton, which is closed on Mondays and open from 10am to 5pm Tuesday to Saturday, and 10am to 4pm on Sundays. We’re happy to assist you with any queries or concerns you may have.